Read this and let me know if its ok (complaint letter to toyota)

[Tony01Gts]

I wrote Toyota a letter about all the problems I have been having with my car. Check this out and let me know if its ok before I send it:

Toyota Corporate

To Whom It May Concern:

I am writing this letter in reference to the numerous problems I have had with my 2001 Toyota Celica GT-S and in reference to concerns I have with service at my dealership (Sun Toyota, New Port Richey, FL) and from Southeast Toyota.
To start things off, I would like to let you know that I am an avid Toyota fan as is the rest of my family. My grandfather and grandmother own a Tundra, a new MR2, and a Rav4. My mother has a T100, and we also used to have a Tercel. We have always bought Toyotas because of their reputation as the most reliable and best quality vehicles, and also because of Toyota

[po9i]

that was one long as letter...sux to hear bout your car...i hope something gets done about it....but wouldn't all that stuff happening consider your car as a lemon?

[WillyK]

Damn man sorry to hear about your car. You should lemon law that pos and get something else. With all of those problems you should be able to get it done I'm sure.

[autxr]

Don't tell them you misshifted. If you went form 2nd into 5th, that isn't a mishift, that is just an early upshift.

No point in giving them a reason.

Otherwise it looks good.

Myself, I would lemon law the car, pay a little $$$ to a lawyer to get your money back.

It sounds like you paid cash for the car (too bad). If you has SE Toyot afinancing you could just hide the car and quit paying. My dad was on a jury for a trial about a guy with a bum GM and he quit paying. It was GM finance, and he figured one was as good as the next. After the GM lawyer heard the guys case (in court) he settled it. Needless to say, my dad said the jury would have rewarded the shafted truck owner nicely.

Scott

[TwinCelicaGirl]

The letter looks good and from reading it you can get a clear vision of what your car must look like, but if you can, I would still include some pictures to send with the letter.....

[oldster]

Way to long, limit the letter to the facts:

1. What your issues have been with the car
2. Times and dates of contact with the dealership and who you spoke with
3. Stated results or expectations from those contacts
4. What you want as a result of these problems

A little blurb about your family driving Toyota's for X years is cool but you don't have to go into the detail of what and whose. Good luck.

[Johan]

Originally posted by oldster
Way to long, limit the letter to the facts:

1. What your issues have been with the car
2. Times and dates of contact with the dealership and who you spoke with
3. Stated results or expectations from those contacts
4. What you want as a result of these problems

A little blurb about your family driving Toyota's for X years is cool but you don't have to go into the detail of what and whose. Good luck.

exactly my points......................

[CelicaDetective]

Save the stamp...

get a lawyer, then they will help you out. Nothing scares a company more than the possiblility of a class-action lawsuit if it can be done.

[Tony01Gts]

Problem with lemon law is my car has to either
a)Have the same problem 3+ times
or
b)Been down for 30+ total days

I am not at either yet. I am just hoping maybe toyota will read this and offer me a different Celica. That's all I want. I would be happy with an 02 now that I can fix the rev limiter. How much would a lawyer cost for this type of thing?

[milleniunthug]

Dude that was a long as* letter, but a very detail one. Get in touch with the Better Business Bureau ( BBB ), that will put the dealership and Toyota on their toes and realize that you mean business... Good luck

[WHITECELICAGTS]

contact my lawyer....

tell him Kevin Seiple sent you....

He has gotten Toyota to give my about 3000 dollars for my transmission aggravations......should have it soon

http://www.4-lemonlaw.com/

[GTS LAID]

Originally posted by CelicaDetective
Save the stamp...

get a lawyer, then they will help you out. Nothing scares a company more than the possiblility of a class-action lawsuit if it can be done.

you've been watching too much erin brokovich...

[J.C.]

You know sometimes you are the unfortunate recipient of a heep of SH*T.... It sound s like you got a raw deal... The car issue can be fixed I assure you or even getting a new one, but the Dealership issue is a seperate issue in itself... If there is one thing I've learned in this business ( and yes I have worked at dealerships before ) is that there is always some one that can fix these problems but won't...... And the whole RED FLAG ISSUE ....
I think I would of decked that guy if he told me that... I have no patience with guys like that... Did you tell him you were born AT NIGHT, NOT LAST NIGHT....!!!!!!!! He's just stringing you along with BULLSH*T excuses I'm sorry to say.... I would go in there and demand to talk to some one who's actually going to do something for you......... GOOD LUCK...... Let us know what happens.....

[BadTOYO]

Make sure you address that letter to somebody (specific name) or some title at some department (ie manager of customer relations, etc) within Toyota. Otherwise, it is guaranteed to end up on someone's trash bin.
R

[Tony01Gts]

Thanks for the advice guys! Well I rolled a big rock on top of the little bug that was the service dept at the dealership... I emailed my dealership off their website and said I wanted to talk to the general manager, so guess who there's a message from on my machine this morning? The owner of the dealership! I will post more when I talk to him, we're playing phone tag... Who do I address the letter to then?