View Full Version : Result is dealer not covering my oil pump failure
PorkchopSpecblue GT-S
12-23-2002, 02:25 PM
They said the car has signs of abuse and they neglect to cover this damage. I need a whole new block. I not sure how the top half of the motor is. Well I talked to toyota america and they said that I should get a opinion from another dealer. So we'll see what happens. As of right now I got a 2001 toyota celica gt-s with 30,900 miles thats not running.
Anyone got a spare engine???
Camry2000
12-23-2002, 02:33 PM
Damn! The dreaded abuse word. What did they say, you revved it to 8K RPMs. You're supposed to you idiot!
PorkchopSpecblue GT-S
12-23-2002, 03:16 PM
Well something like that.
RedNOSceli
12-23-2002, 03:17 PM
did u disconnet the battery?
CelicaLicious
12-23-2002, 04:45 PM
i really dislike toyota america. you know what the idiots said to me when i complained about the dealer. instead of taking action, they said go to another dealer or contact BBB for help. :wtf: great help toyota.
and porkchop, keep up the fight! i really dont know how they could call a broken oil pump "abuse"
TRD StreetRacing
12-23-2002, 10:52 PM
did u have ur mods on when u took it to the dealer?
PorkchopSpecblue GT-S
12-24-2002, 08:59 AM
Yes I leeft all my mods on. It broke down on my way to work and I had it towed directly to the dealer. In reality I should of towed it home took everything out and then towed it back to the dealer. Its coming back to my house soon and then I will bring it to a different dealership for a second opinion. Maybe I can have better luck that way.
It should not matter if you had mods on at all anyhow. That is bull**** and you should get it covered still. What did they say show'd abuse?
autxr
12-24-2002, 10:16 AM
Hate to be a prick, but Toyota has every right to vois the engine warrant. That UR Pulley (assuming it includes a crank pulley) kit qualifies you for "on my own now" status.
Is it a dampened pulley, is it exactly like stock? That right there would be enough to make me say that the warranty is voided. The oil pump drive is right behind that pulley, how do I know that the pulley, or even the installation of it (torque etc) didn't cause the pump failure?
If you returned your car to stock before visiting Toyota, then disregard any comments.
The AFC doesn't help either....
Scott
ArchangelX
12-24-2002, 10:30 AM
Well..just to add more fuel to the fire...my 1st and 2nd rod bearing went due to oil starvation. They said that my oil pump quit out, and the only thing I had done to the car was the CAI(my nitrous was hooked up but I didn't use it).
So figure that one out.
TRD StreetRacing
12-24-2002, 05:48 PM
did u replace the short block arch??
Da Kine Guy
12-24-2002, 06:27 PM
Originally posted by ArchangelX
Well..just to add more fuel to the fire...my 1st and 2nd rod bearing went due to oil starvation. They said that my oil pump quit out, and the only thing I had done to the car was the CAI(my nitrous was hooked up but I didn't use it).
So figure that one out.
That may be the case, but I think autxr is just pointing out that replacing the crank pulley with a non OEM one is a serious enough mod that could warrent the warrenty becoming void and Toyota is acting reasonable to base such a claim on that.
ArchangelX
12-24-2002, 07:55 PM
Gotcha..and yes..the short block was replaced. And I had just completed an oil change about 900-1000 miles beforehand..and checked the oil that morning. All good to go.
2002GT_Celica
12-24-2002, 08:09 PM
You should have thought twice without putting that S-AFC on your car. That right there alone will disqualify you from any engine warranty.
Anyone know how much it costs to replace the oil pump?
ArchangelX
12-24-2002, 08:18 PM
I dunno..I had an S-AFC on my car, too....Hanlees didn't seem to mind one bit.
So I think it's all dealer specific. He got an ass for a dealership.
Da Kine Guy
12-24-2002, 11:52 PM
I remember kirisceli (don't know exact spelling) also had an oil starvation problem. Doesn't seem universal, but something to warrent interest in.
z6joker9
12-25-2002, 09:19 AM
i think too many people here dont know what they are talking about...
anyone ever heard of the magnuson-moss act?
it states, and i'm not quoting exactly, that a manufactor's warrenty cannot be voided by any aftermarket parts added to their product unless the parts added were proven by the warrenting company to have caused the problem with the product.
this law applys to all products, not just cars. in other words, if you have a SAFC and a pulley kit, and your oil pump quits, then they have to PROVE those added items caused the pump to quit, otherwise they still have to cover it.
look it up if you like, it might help you out
2002GT_Celica
12-25-2002, 10:10 AM
Originally posted by z6joker9
i think too many people here dont know what they are talking about...
anyone ever heard of the magnuson-moss act?
it states, and i'm not quoting exactly, that a manufactor's warrenty cannot be voided by any aftermarket parts added to their product unless the parts added were proven by the warrenting company to have caused the problem with the product.
this law applys to all products, not just cars. in other words, if you have a SAFC and a pulley kit, and your oil pump quits, then they have to PROVE those added items caused the pump to quit, otherwise they still have to cover it.
look it up if you like, it might help you out
Yes, I am aware of that law. Does it mean that it is always followed? No.
And to be honest, think about what an S-AFC does. It changes the fuel/air ratio, which could cause more than a few problems.
z6joker9
12-25-2002, 03:25 PM
no doubt several items could cause different problems, but they have to prove that they did, otherwise you can take them to court
2002GT_Celica
12-25-2002, 03:45 PM
Originally posted by z6joker9
no doubt several items could cause different problems, but they have to prove that they did, otherwise you can take them to court
:werd: You make a very valid point. The problem is that they can hide behind the revving to 8k thing. It sucks, but that's how it works I guess. Dealerships can be ****s.
Blue Bomber
12-25-2002, 04:00 PM
Originally posted by 2002GT_Celica
The problem is that they can hide behind the revving to 8k thing. It sucks, but that's how it works I guess. Dealerships can be ****s. Of course, then you could go into how the Matrix has the exact same engine and a higher redline, or how the Celica in some other countries has a redline above 8k.
Da Kine Guy
12-25-2002, 05:24 PM
Uh, isn't the redline 7900rpm but fuel cut happens to be at 8300? I thought the redline for the various 2ZZ cars was identical, it was just the fuel cutoff point that varied.
kocheroni
12-25-2002, 06:25 PM
Originally posted by z6joker9
no doubt several items could cause different problems, but they have to prove that they did, otherwise you can take them to court
nah, not really. The dealership will get their way. All they have to say is that their "toyota certified mechanics" looked at it and in their best judgement thought it was from... There's really nothing you can do to prove them wrong, cause they are trained mechanics and if you did bring them to court, for not following that law, they'd win. Arbitration is really the only way and you get screwed. Your best bet is to get a good dealership, that's all you can do. I've been through that, and they knew what the law was and didn't care.
2002GT_Celica
12-25-2002, 06:27 PM
Originally posted by Blue Bomber
Of course, then you could go into how the Matrix has the exact same engine and a higher redline, or how the Celica in some other countries has a redline above 8k.
True, but I am just saying what the dealership is going to say.
Jesse IL
12-26-2002, 07:45 AM
The oil pump seems to be failing on alot of cars, both with and without a modified crank pulley. I would say there is likely a quality problem with these parts. An oil pump upgrade would probably be a smart idea.
And for God's sake people...REMOVE YOUR MODS before you take the car in for a major warranty claim.
Speedemon
12-26-2002, 08:09 AM
Yup, mine was stock and it's been in the shop getting the engine replaced. The oil pump failed and #4 cylinder is now shot. Extended Warranty is fixing it, all i have to do is pay my deductible. The bad thing is that about a 1.5 months before this time it was in there because i had spun a bearing, i didn't even get to my 1st oil change.
celicauk
12-26-2002, 10:08 AM
Someone asked how you change the oil pump, well it can be done with the engine in the car which is good, whats not so good is that everything on the left hand side of the engine has to come off as well as the cam cover so that you can get the end plate off. Not too terrible, but its damned fiddly. I did a long post about how to do this some time ago, I think it was for removing the head but it all applies.
As for Warranty work, HA!!!! good bloody luck matey, not sure how it is over in the USA but here in the UK, I took my car to the dealer for a squeaky belt tensioner, usual failed hydraulic ram thing which is a known fault, granted my engine is somewhat modified but the excuse I got was they couldn't fix under warranty as the car "Goes faster now sir"!!!!!! WTF is that all about.
Cronos
12-26-2002, 03:19 PM
It seems to me that the majority of the cars that are having oil pump/starvation failures have had mis-shift repairs in the past.
Does anyone else notice this trend?
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