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well being a newbie here, and not knowing you two very well or the stuff discussed i had these questions. why would stuff that isn't in stock be charged? i thought it was common practice for companies not to charge for an item unless it was in stockand ready to be shipped. so with that mentality, despite his purchase of 3 items, he should have only been charged for 2 (even if it was at a special price, i'm sure there must be some equivilent value placed on each item, if they were to be returned, unless you expect the customer to return all 3 items.) and when would be a resonable time for that 3rd product to arrive? again i just had these questions when reading this thread.
 
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