So, I'm stuck with a hood that doesn't close right now. I checked and there's nothing in the way that is preventing it from closing. When I go to shut it, the hood will latch onto the first latch? But it won't go any further. It just goes up and down and it looks like it won't go all the way through the second latch? The latch to open up the hood is pretty loose now. It doesn't seem like there is any tension. Can someone please help me out if you know what it going on. Thank you.