is this addressed to me? I am the only other person I know on this board that has this...
hmmmmm wonder if all wires are connected right, check all wires first...
2nd check the connection cable to the computer does it have a bent pin?
After all that I would check the notebook operating system, maybe conflict in the configuration?
Mark said when ever you enter something and want it to write to the FTC1-E you have to turn off engine and leave key at on position, did you do that?
These are the only things I can think of, sorry can not be of any more help. I have not hooked up a laptop to the ECU yet so not sure how this works.
If all of above is not the problem then the only other possible problem I see is the unit was damaged during shipping maybe?